Returns & Exchanges

We want you to love your frames, which is why we offer a 90-day risk-free trial on all orders. If you are not completely satisfied, we provide free shipping on all domestic returns and exchanges to ensure you find your perfect fit.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Follow the prompts to download and print your prepaid return shipping label, which will be sent directly to your email address.

3

Package Your Frames

Place the glasses in their original protective case and secure them in a shipping box along with the provided packing slip.

4

Drop Off and Refund

Affix the label to your package and drop it off at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing